GDPR Compliance Statement

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our dental implant directory platform. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

Company Name: Dental Implants Local
Address: Ayton Firs Hall, Great Ayton, Middlesbrough, England, TS9 6JB
Email: [email protected]
Data Protection Officer: [email protected]

What Personal Data We Collect

For Patients/Directory Users:

• Account Information: Name, email address, phone number
• Location Data: Country, region, or postal code (for finding nearby practitioners)
• Communication Records: Messages sent through our platform, support inquiries
• Technical Data: IP address, browser type, device information, usage analytics
• Cookies and Similar Technologies: Session data, preferences, website functionality

For Dental Professionals:

• Professional Profile: Name, credentials, practice information, specializations
• Contact Information: Business address, phone number, email, website
• Professional Credentials: Licenses, certifications, education background
• Practice Details: Services offered, treatment options, facility information
• Marketing Content: Photos, testimonials, practice descriptions

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To provide our directory services and fulfill our agreements
• Legitimate Interest: To improve our services, prevent fraud, and ensure platform security
• Consent: For marketing communications and optional features (where applicable)
• Legal Obligation: To comply with applicable laws and regulations

How We Use Your Data

For All Users:

• Provide and maintain our directory services
• Facilitate connections between patients and dental professionals
• Improve user experience and platform functionality
• Ensure platform security and prevent misuse
• Comply with legal requirements
• Respond to support requests and communications

For Patients:

• Help locate relevant dental professionals in your area
• Provide personalized search results
• Send service-related notifications

For Dental Professionals:

• Display your practice information in search results
• Enable patient inquiries and appointment requests
• Provide practice management tools and analytics
• Send relevant business communications

Data Sharing and Disclosure

We may share your personal data in the following circumstances:

With Other Users:

• Dental professional profiles are publicly visible in our directory
• Patient inquiries are shared with relevant dental professionals

With Service Providers:

• Cloud hosting and storage providers
• Payment processing services
• Email and communication services
• Analytics and performance monitoring tools
• Customer support platforms

Legal Requirements:

• When required by law, court order, or regulatory authority
• To protect our rights, property, or safety
• To prevent fraud or illegal activities

Business Transfers:

• In connection with mergers, acquisitions, or business asset transfers

We do not sell, rent, or trade your personal data with third parties for their marketing purposes.

International Data Transfers

As a global directory, we may transfer your data to countries outside your region. When we do:

• We ensure adequate protection through approved mechanisms (adequacy decisions, Standard Contractual Clauses, or other legal safeguards)
• We implement appropriate technical and organizational measures
• We comply with applicable cross-border data transfer requirements

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure ("Right to be Forgotten")

Request deletion of your personal data under certain circumstances

Right to Restrict Processing

Request limitation of how we process your data

Right to Data Portability

Request transfer of your data in a machine-readable format

Right to Object

Object to processing based on legitimate interests or for marketing purposes

Right to Withdraw Consent

Withdraw consent for processing where consent is the legal basis

Right to Lodge a Complaint

File a complaint with your local data protection authority

How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: [email protected]
• Online Form: Available in the Contact section of our website
• Postal Address: Ayton Firs Hall, Great Ayton, Middlesbrough, England, TS9 6JB

We will respond to valid requests within 30 days (or as required by applicable law).

Data Retention

We retain personal data for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements

Specific Retention Periods:

• Account data: Until account deletion plus 30 days for technical cleanup
• Communication records: 3 years from last interaction
• Technical logs: 12 months
• Marketing communications: Until you unsubscribe

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Technical Measures:

• Encryption of data in transit and at rest
• Secure hosting infrastructure
• Regular security assessments and updates
• Access controls and authentication systems

Organizational Measures:

• Staff training on data protection
• Privacy by design principles
• Regular policy reviews and updates
• Incident response procedures

Cookies and Tracking

We use cookies and similar technologies for:

• Essential website functionality
• Performance and analytics
• User preferences and settings

You can manage cookie preferences through your browser settings or our cookie consent tool. For more detailed information, please visit our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through:

• Email notifications to registered users
• Prominent notices on our website
• Updated "last modified" date