Dental Practice Management

About This Course

A dental practice is a business. To be successful, it requires an effective system, a well-trained team and organized methods of operation. This course is designed to help dental professionals learn the skills and knowledge needed to make their practice successful. Suitable for dentists and everyone on the dental team.

Learning Outcomes

✓Understand the importance of your purpose
✓Hire and develop the ideal team
✓Assess team behaviors with Taking Flight with DISC
✓Establish team accountability and Roles-Job descriptions
✓Create a policy and protocol manual
✓Prepare and facilitate team meetings
✓Learn how to use metrics and statistics to make decisions
✓Optimize scheduling for productivity
✓Master telephone communication techniques
✓Create new patient appointments that encourage retention
✓Learn marketing strategies and brand importance

Course Curriculum

1.Purpose and business fundamentals
2.Team hiring and development
3.DISC behavioral assessment
4.Team accountability and job descriptions
5.Policy and protocol manual creation
6.Team meeting facilitation
7.Metrics and statistics for decision-making
8.Scheduling and productivity
9.Patient communication
10.New patient appointment management
11.Marketing strategies

Course Details

Price: Free
CPD Hours: 60
Format: online
Duration: 10 sessions

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Provider

Cde

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